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ORDERING INFO

Please note the following updated information about our current hours of operation and what to expect when you place an order with us as well as the status of the company.

DVD'S
To cut costs we have stopped printing our DVD's with a picture on them. They now just have a plain text title without a picture and are shipped in a clear slimline jewel case in discreet packaging. See product sample below.

HOURS
Phone Mon-Fri 9-2 PST. EXCEPT holidays and weekends.

SHIPPING
Our default shipping method is US Priority mail with tracking. Currently we offer this inside the US at $7.00 for 1-6 DVD's with 1.00 per additional DVD thereafter. We ship discreetly and our return address says JB Promotions Inc. We generally ship every day EXCEPT holidays and weekends. You can expect to receive your order within a week or less from the time you place it. If you do not receive it in that time frame please call or email us and we will provide you with the tracking number. 1-800-716-7705/ 360-837-1563 or support@jbvideo.com

Mailing address: JB PROMOTIONS INC 3307 Evergreen Way Ste 707 # 241 Washougal Wa 98671

RETURNS
All sales are final. However if you receive a defective DVD we will gladly replace it with the same title free of charge. Just contact us at support@jbvideo.com or call us and we will give you instructions on how to proceed. We will reship an order if it is determined to be lost one time. However this does not apply to orders confiscated by state or customs officials or an address that has an issue with getting orders from us for whatever reason.